A masterclass in closing the sale
How good are you and your staff at closing the sale?
The luxury sector is growing and becoming very competitive. There are more and more similar products and services in a very crowded market, all looking to court a small discerning UHNW/HNW community. Can you afford NOT to Close the sale!
What will be covered:
Preparing for Success
- Understanding UHNWI/HNWI and why they buy
- What is your role
- What are you selling
- Understanding your brand, what are the differentiators?
Defining the sales Process
- Preparation
- Building a rapport & identifying the client’s desires
- Presenting tailor made solutions to satisfy the client’s desires
- Overcoming challenges/resistances
- CLOSING THE SALE
- Follow up, retention and capturing data at point of sale
- Role-plays
5pm-6pm PRIVATE CLIENT ENGAGEMENT & EVENTS
An hour of Top Tips on How to run your own events
(We will be running a day Master Class in running your own Private Client Events on 21 September)
Benefits
- A Toolkit for successful selling
- Confidence
- A clear Understanding of why UHNWI/HNWI buy
- Relationship building,
- Client loyalty & retention
- Understanding your brand and its USP’s
- A key understanding of how to sell effectively
- The ability and confidence to ‘Close the Sale’
- Increased sales, market share & Profits
Course Tutor:
Ramona da Gama
Michelle de Klerk
Who should attend:
Everyone who is involved in selling your products and Brand